Managed IT
A complete suite of IT services
If there’s one certainty in IT, it’s that things are uncertain. Computers crash, software doesn’t work as it should, and problems occur. And when they do, the way that you respond can be the difference between a minor hiccup and a full-blown business interruption. Are you leaving IT to chance?
Telcion is here to help you take the hassle out of IT management, so you can focus on your business. With our fully managed IT services, you get all the IT services and support you need from expert technicians who will proactively monitor every aspect of your technology infrastructure. If any issues arise, we’ll quickly resolve them to avoid downtime.
Telcion’s Managed IT Services include:
Network Monitoring & Care
We keep tabs on your network activity around the clock, and when a system or function fails, our support teams immediately jump in to investigate. Once the problem is identified, we’ll work to fix it — in many cases before you’ve even realized there’s an issue.
Help Desk
Our US-based Help Desk provides support for problem resolution of unplanned service events. We will resolve any service issues remotely, but if needed, on-site support will be dispatched to remediate the problem — with little to no disruption to your business.
Business Continuity
Our data backup and continuity solution ensures your critical information is secure, backed up and accessible whenever you need it — even during a network failure or a disaster — so you’ll never have to worry about data loss again.
Custom Project Work
We also offer a variety of custom projects designed to help optimize your IT infrastructure, including software installations, migrations, setups and configurations, and more.